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Product - Frequently Asked Questions
Be The Web offers a Frequently Asked Questions (FAQ) section. Here you can find answers
to common questions and problems you may have with while using and installing Be The Web Scripts.
If you cannot find an answer in our FAQ section, please use our FAQ Submit Page.
What should I do if I get a 500 server error?
Why is there nothing showing up after I've added the SSI calling tag into my page?
Why do I get a script error or Runtime error?
How come the counter(s) are not incrementing? (Be_Counter, BE_Download Counter)
How come the articles are not saving? (Be_News, BE_Randon)
Why are no articles showing, event though the HTML tags are correct? (Be_News, BE_Randon)
In the Free Version the be_news_category.pl file is missing?
I am getting "0" zeros displayed instead of the articles or headlines? (Be_News, BE_Randon)
What is the default user name and password for the Pro Admin Script?
I forgot my user name and password, how can I reset them?
How can I improve security on the Admin scripts?
What should I do if I get a 500 server error message?
There are three very popular reason you can get 500 server errors:
Make sure you uploaded the script and data files in "ASCII" mode.
Did you chmod the scripts to permission "755" ?
Is the path to the perl bin on your server "#!/usr/local/bin/perl"? If it is not,
open each script with a text editor then change the first line.
Why is there nothing showing up after I've inserted the html call tag into my page?
You need to make sure the SSI or <script> </script> tags that you are using are correct;
You don't want to use the "full system path (/www/user/mysite...)"nor the "WWW path
(http://...)" in the tags. It has to start with something like <!--#exec
cgi="/cgi-bin/..." -->. Also, you want to make sure "SSI" is enabled on your
server. Sometimes, you have to name the html documents as *.shtml instead of *.html in order to enable SSI.
The best way to find out how to use SSI is to ask your server admin or check with your hosting company.
Why do I get a script error or Runtime error?
Typically these errors occur when you are using the Non-SSI mode of the script (<script></script>).
You must use the 'mode=nossi' parameter:
<script SRC="/cgi-bin/be_counter.cgi?mode=nossi"></script>
How come the counter(s) are not incrementing?
This is usually caused by a wrong chmod setting on the data directory. To see if it is a wrong
chmod setting, chmod the data directory 777. You may also want to chmod the counter file and the
log file with 777.
How come the articles are not saving?
This is usually caused by a wrong chmod setting on the data directory. To see if it is a wrong
chmod setting, chmod the data directory 777. You may also want to chmod the news file, category file,
and the config file with 777. Also double check the data directory setting in the Admin Settings.
Make sure there is no leading spaces and make sure that there is a trailing "/".
Why are no articles showing, event though the HTML tags are correct?
Make sure that the 'CGI Directory' is set properly in the Admin Program. The be_news.cgi should
be in the 'CGI Directory' as set in the Admin Program.
In the Free Version the be_news_category.pl file is missing?
The free version does not use categories so the file is not included in the .zip files.
I am getting "0" zeros displayed instead of the articles or headlines?
This is usually caused by not having the template files created. In the BE_News Admin script, select
the Templates command and then press the "Reset to Default" link for each template.
What is the default user name and password for the Pro Admin Script?
The default user name is "Admin" the default password is "User".
I forgot my user name and password, how can I reset them?
You will need to delete the be_login.pwd file from you website. This file is stored in the same
folder as the Admin Script.
How can I improve security on the Admin Script?
There are a few things you can do:
1. Change the default User name and Password.
2. Change the default password file name. This can be done by editing the Admin Script and changing
the following line in the script:
$PasswordFile = 'be_login.pwd';
Change the be_login.pwd to something else.
3. Change the default encryption key value. This can be done by editing the Admin Script and changing
the following line in the script:
$pwkey = "betheweb";
Change the betheweb to some other text, use any random letters or numbers only, no special characters
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